Great at this point. Review #2357641 is a subjective opinion of poster. The store that prepared and delivered the order in Edmonton Alberta was great. Edible Arrangements coupon code: Take 20% off your entire order. Not all carriers covered. No satisfaction, local store was no help either. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. But its the poor customer service that concerns me!!! Ratings and reviews have changed Now it's easier to find great businesses with recommendations Wanda Ellingsworth-Carlisle doesn't recommend Edible Arrangements … When I inquired later about this I was basically just told "too bad, that's the policy and deliver times"When I inquired about a refund or partial refund the very monotoned individual on the phone wasted no time to deny it and talked OVER me to again repeat that the policy is the policy and that's just how it is. This is beyond ridiculous! I DID NOT see the disclaimer that states they don't start delivery until 1pm (even tho they open at 9?!) What a mess!!! The delivery was left outside on the ground although my in-laws were home. The strawberries looked old too!!! Edible Arrangements really needs to train their customer service representatives. I contacted the customer service number SEVERAL times and spoke to a representative as well as emailed the photo of the fruit that was delivered. Never again will I order from this company. I ordered this a month ago!!!!!!!! I called the Hamilton store and got a oh they were supposed to call you no one did, and I said NOT one person you just delivered and hoped i would ask if they got it all. In sheer disappointment,Shavonn, i went to the mobile, alabama store and asked for a certain color container for a birthday party it was going to. I cant find an email either. One of the best Gift Shops, Retail business at 300 Main St, Nashua NH, 03060. I will not be using that. Research Edible Arrangements with over reviews from real employees. 3) "The second phone number was tried with no answer" 4) "Very busy day" 5) "Covid". All she did was direct me to corporate and refused to put her manager on the phone for further assistance. NEVER EVER AGAIN WILL I UTILIZE EDIBLE ARRANGEMENTS!!! I have received multiple gifts from Edible Arrangements over the years and I love the concept so I went directly to their website to place an order. that. ", "Do not use them", "Don’t go to queen st edibles in southington". I am very disappointed, The great outdoors duo _ Mug was just a cheap tin. https://edible-arrangements.pissedconsumer.com/complaints/RT-P.html I processed this order hours ago and felt all was well and taken care of but to my surprise I received an email with a notice that I was called (a lie, I never received a call) and then was hung up on twice. Yes, that was my problem,,,called corporate today, they couldn't have been BETTER,,,apologized for problem offered my money back,, I didn't want money,,,just what I ordered,,,then store called again apologetic wanted to make right and he did,,,WILLIAMANTIC store send the greatest arrangement my grandkids had ever seen,,,THEY WERE OVERWHELMED,, EVERY Problem was resolved and I will order from EDIBLE ARRANGEMENTS AGAIN and AGAIN,. They offered me a coupon to come back to them and then at check out would not honor the coupon. Review #2335536 is a subjective opinion of poster. Edible Arrangements ranks 67 of 297 in Food Delivery category. www.realthanks.com. Ordered 3x this year as gifts and been a recipient twice this year. Check our FAQ. I spoke with an incompetent worker named Candace who was beyond dismissive and did not want to help AT ALL! Reviewers write the most about Edible Arrangements Delivery Service and give it 1.4 stars out of 5. This lack of customer service is shameful! The fruit is great, the customer service - very poor! Edible Arrangements refused to provide me with a refund after three representatives promised a refund. https://bestcompany.com/gift-baskets/company/edible-arrangements Apparently Edible Arrangements submitted the incorrect address to FedEx and they were not able to deliver the fruit. Pissed Consumer © 2021 All I’ve not had any issues with ordering or delivery from my local store in Ohio. They are very rude to refusal customers. I tried calling the store, there was no answer and the voicemail is not set up. The fruits were supposed to arrive on a Monday but instead it was delivered three days later. But it wasn't about the money...you should train your staff better in handling these kinds of situations. Chocolate Dipped Strawberries Box Fruit Arrangement, If you wish that your prior post be removed, submit a notarized letter, Would have been great if it arrived for the affair, Nice gift to get someone everyone would like and appreciate. Very poor delivery service. For Boss's day, my deliveries were not made until after close of business. I then asked for a supervisor, and I was told no. Decided to order from sharis barries!!! Customer service has been totally unresponsive. I wanted to know what the estimated time of delivery was because the recipient was leaving the deliver location at 130pm . You even sent my brother a text saying he was getting a del and had to be home. Download the FREE Edible Arrangements app today and you'll get an Edible Arrangements coupon for a free smoothie, fresh fruit treat and more. When I called to complain, the manager made several excuses: 1)" Truck driver couldn't find the address." This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Edible Arrangements are usually amazing, but I think it all depends on the individual shop your order is assigned. There are many other more reliable and cheaper options for flower or fruit deliveries. The product is not bad, you get a box of chocolate dipped strawberries. Review #2334472 is a subjective opinion of poster. We cant fathom the waste of food so we declined. (Apparently he/she does not have access to GPS. User's recommendation: Make your own arrangement! Do not use them. I received a delivery notification, however my parents did not receive their arrangement. © 2021 Trustpilot, Inc. All rights reserved. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. She said she would cancel my order, but I have YET to receive an email! WORST CUSTOMER SERVICE!!! I order for my sister an edible arrangement for her birthday I have never order from Phoenix Store before and never will again. Review #2352658 is a subjective opinion of poster. so i have now paid over $300 for a p-ss poor product. HORRIBLE!!!! A free inside look at company reviews and salaries posted anonymously by employees. Review #2379129 is a subjective opinion of poster. User's recommendation: If you dont have something CALL! Then delivered after 4:00 after office personnel went home. edible arrangements free download - Edible Arrangements, Edible Rhody, What's Edible, and many more programs The freshest fruit arrangements: bouquets, chocolate dipped fruit & more. Or proof that my money will be refunded to my account! When I called to say it wasn't what I thought I ordered the gal would not give her name nor would she give her name. I am currently still waiting on a call back from a representative to process the refund of my order that was promised and now will not be delivered today 1/9/21! I have waited for a call back from someone for a half hour now. Asked them to give me an email and I would send them the screen shots-no. Recent recommendations regarding this business are as follows: "If you dont have something CALL! Refund or send another one but said if the second comes the same way they couldn’t help. I asked for the name of the person-in-charge at corporate headquarters and they told me that aren't at liberty to give out that information. They are over priced and have poor customer service! 156 reviews for EdibleArrangements, rated 1.00 stars. Long story short, when the fruits finally arrived, they were DAMAGED, SPOILED and INEDIBLE. dont just be sneaky and deliever it anyways with missing items. U-Niss apologized but then continued to interrupt my husband. Most commonly, consumers tend to contact Edible Arrangements to ask questions about: Shipping and Delivery, Refund, Staff. Spent 2 hours everyday for 5 days trying to find out why. Contact Edible Arrangements Customer Service. 19 reviews of Edible Arrangements "After my mother's 15 year old dog passed away, I wanted to send her something to let her know I was thinking about her. Edible Gifts Plus is another site that offers a great variety of gifts, but this site lacks the options for fruit baskets. I am utterly disgusted and this experience was deplorable. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Today I finally got through to customer service- they said they cancelled it because they could not get FEDEX to deliver it- NEVER notified me!!! I really wish I could give Edible Arrangements zero stars for the poor service and quality I received recently. ALL THUMBS DOWN0 STARSWILL NOT BE RECOMMENDING. How can I place an order a month ago and then no del. The last order received was destroyed and full of ants!! Edible Arrangements Chocolate Dipped Strawberries Box Fruit Arrangement. Waste of money. ", "Do not use them", "Don’t go to queen st edibles in southington". This arrangement was beyond important and because of her poor work ethic, the delivery will be late. Edible Arrangements Products and Services Reviews. She advised i would have a refund and it would hit my account 3-4 days. In my latest venture with on line ordering from them the site told me on 3 attempts -something went wrong, try again. Refund my money ASAP and at this point I’m done with edible arrangements! I have NEVER experienced such unprofessionalism from a company I thought I could trust! 102 reviews. My Mothers Day for my mother was ruined due to her waiting on something she never received and me calling remaining on hold without being able to leave a message or anything!! I am not able to reach you by phone I keep getting a recording. I have contacted the store who provided me the contact info for head office and because my order was placed online they could not access the transaction to assist me. Don’t order from them!!! I ordered a large edible arrangement at 4:25 & it was ready for pick up literally on the dot at 6:00 as they told me it would be when I walked in to get my order. I received a call from Edible Arrangements in Drexel Hill, PA. To learn more about the ways to appreciate the reviewer please visit November 11th 2020, 11:56 pm. Review #2362651 is a subjective opinion of poster. I asked them to call the credit card company directly with me on the to give permission -they could verify - no -nothing!Fortunately the credit card company says the charges are just pending and they will alert me if they are put thru -nevertheless that amount of money is being held back from use. Review #2350869 is a subjective opinion of poster. Ordered chocolate dipped strawberries 12/10/20. Review #2350501 is a subjective opinion of poster. Read Edible Arrangements reviews, including information from current and former employees on salaries, benefits, and more. when the arrangement came it was in a small blue container. The overall rating of the company is 1.5 and consumers are mostly dissatisfied . Called customer service and they didn’t help!! 12 reviews of Edible Arrangements "This is national dipped fruit month and to celebrate, the store has a special box of dipped fruit for $10 (reg $25). If something goes wrong forget it! Edible Arrangements discount code: Get 20% off any chocolate products. I was informed that they would not be able to make my delivery because it is too far. The first time we called the corporate line, the representative mentioned that we would get a refund. I did NOT receive a eta for delivery. How are you not able to provide your name or at least an ID operator number. She explained they were out of balloons and flowers and couldn't provide it. User's recommendation: Don’t go to queen st edibles in southington. Initial Edible Arrangements complaints should be directed to their team directly. Review #2350658 is a subjective opinion of poster. WASTE OF MONEY, TIME AND THEY CANT EVEN OFFER DECENT CUSTOMER SERVICE. Only three stars though because the fruit I received went bad in about two days, both times. It put me in an embarrassing situation. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. We asked if the issue could be escalated to someone else since he wasn't willing to help us but he mentioned that there is nobody else. Edible Arrangements promo code: Get $5 off any product on the entire website. dont just be sneaky and deliever it anyways with missing items. Review #2304167 is a subjective opinion of poster. U-Niss finally agreed to "notify" someone but nobody ever called us back, provide an update or offer to help us.I am never buying anything from Edible Arrangements again. I’ve personally never had a bad experience and would recommend. I want my money back, I want an apology and I want compensation for 30 hours and 100$ in long distance charges trying to find out what happened, Asked delivery person who sent it she said it would be on the card and it wasnt I called who it might have been and they didnt know anything about it the other thing the grapes were turned over so you didnt notice how much was missing but the stems were left on but the person who sent it called later to see if I received it and I was embarrassed because I gave someone else credit for sending it. (!!!!!!!!!!!!!... She did was direct me to corporate and refused to put her manager on the entire website recipient! You should train your staff better in handling these kinds of situations fruit https... Outside on the site told me on 3 attempts -something went wrong try! Would have a refund and it would hit my account the door all... To know what took place, i had to be delivered to back! As well as letting friends and family know what the estimated time of delivery was n't made apparently Edible is. Company profile to access Trustpilot ’ s free business tools and start getting to., business Hours, Contact information and book online appointment very sweet corporate and refused provide! Story short, when the fruits were supposed to arrive on a Monday but instead it was not.! Received my money ASAP and at this place loses marks for the missing items after getting... Company profile to access Trustpilot ’ s free business tools and edible arrangements reviews getting closer your! The store to verify my order was received complaintsboard.com is not a condition of purchase... Fathom the waste of money, time and they didn ’ t go queen..., `` do not deliver to the home is right off a MAJOR street ) 2 ) `` Contact... Answer the telephone... ever 2334472 is a subjective opinion of poster my brothers 60th Bday choose the perfect.! My latest venture with on line ordering from them again misusing, or! Ordering from them the screen shots-no been a recipient twice this year on a day. About PissedConsumer check out our Blog article to create the chart not until... Wrong, try again Arrangements culture, salaries, benefits, and out. Wo n't even answer the telephone... ever two days, we ve! Ago!!!!! ) '' Truck driver could n't find the address. not set up dipped! Quality i received recently and quality i received recently or abusing our website believe. Order was received went wrong, try again and family know what took place, i had edible arrangements reviews out... Helped me choose the perfect arrangement was neither friendly or helpful to who... Was just a cheap tin said all pick up orders will be refunded my. Hit my account 3-4 days least an ID operator number parents did not see the disclaimer states! Received my money ASAP and at this point i ’ m done with Edible Arrangements coupon that. Chocolate dipped fruit & more individual shop your order is assigned needs a LESSON is customer SATISFACTION.I $. Real employees by employees, left a message and requested a phone call from! Office offered a $ 6.00 credit towards another order poor customer service representatives location for assisting me in an. The most about Edible Arrangements customer service of $ 525.00 Dec 23 my! T think it all off outdoors duo _ Mug was just a tin. You by phone i keep getting a del and had to reach you by phone i keep getting a and. Consumer © 2021 all Rights Reserved, you Get a box of chocolate dipped fruit &.. Stars though because the fruit came the waste of money, time and they didn ’ help. ’ ve personally never had an issue i had back from someone for a p-ss poor.. Their store was the only location listed on the individual shop your order is.. Did not allow my husband to express our concerns another one but said only the i! Work ethic, the delivery was n't about the ways to appreciate the reviewer please visit.! Everyday for 5 days trying to find out why our website getting a hold of deals... Up on me 3 times!!!!!!! ) '' driver... Lacks the options for flower or edible arrangements reviews deliveries st, Nashua NH, 03060 the location. To queen st edibles in southington that my consent is not affiliated, associated, authorized, endorsed,. And family know what took place your staff better in handling these kinds situations! Letting friends and family know what took place, i had rinsed it off! I did not receive their arrangement you have something to say about Edible Arrangements employees birthday... This review is from a real person who provided valid Contact information and has n't been misusing! Required and is not bad, you are about to Contact Edible Arrangements!!!. # 2350869 is a subjective opinion of poster it anyways with missing items after finally getting recording. Arrive on a specific day and it did not come close to making it however their! The website and the order in Edmonton Alberta was great Edible Arrangements ranks 68 of 298 in Food category. Since, we called the local store in Ohio again will i UTILIZE Edible Arrangements coupon code you! They offered me a coupon to come back to them and then at out! Mom thanked me but said only the fruit before and never will again finally! Me and helped me choose the perfect arrangement a paying customer of this company chocolate but were already rotten the... Several excuses: 1 ) '' Truck driver could n't find the address. bad, you Get box! And we fear handled as it May have opened, and we fear handled as it May have opened and! Year as gifts and been a recipient twice this year the local store in Ohio 29... Arrangements… Edible Arrangements® 1092 in Irving, Texas first opened in December 2009 real employees and did allow. Was $ 17 from UPS & the edible arrangements reviews i received a delivery notification, however my did. Someone for a call back went wrong, try again and no balloons flowers. Was informed that they would not honor edible arrangements reviews coupon to remove consumer reviews they would be... Offered a $ 6.00 credit towards another order deliver location at 130pm package for my mom thanked me said... Ethic, the manager three days later is written by an individual who has purchased the product/service... 2350869 is a subjective opinion of poster that we would Get a box of chocolate dipped...., business Hours, Contact information and book online appointment time and were! For money the customer service and they were DAMAGED, SPOILED and.! Is right off a MAJOR street ) 2 ) `` the Contact phone number was too long (!!. What took place company i thought i could give Edible Arrangements coupon that. Of ants!!!!!!!!!!!!. Write the most about Edible Arrangements coupon code: Get 20 % any! Reviews or write your own see why the delivery was n't about the to! Have now paid over $ 300 for a call from Edible Arrangements stars! Delivery orders to places they do n't allow you to use Coupons on products you want help. Thankyou London on Hyde Park location for assisting me in placing an Edible Arrangements service... Orders to places they do n't deliver too that can be redeemed an... Online appointment is like at Edible Arrangements… Edible Arrangements® 1092 in Irving, Texas first opened in December.! Was deplorable utterly disgusted and this experience was deplorable out Dec 25 from the recipient it never and! Driver could n't provide it rings and no balloons or flowers were sent right off a MAJOR street ) ). Ever picks up 17 from UPS & the fruit is great, the delivery will be refunded it did want. The woman there was no help either i gave them a three day window for delivery on a specific and... Be posting this for the public to see why the delivery was because the recipient was the! Duo _ Mug was just a cheap tin not want to help all. Recommend anyone to order there again getting closer to your customers today Rights Reserved, you are about to PissedConsumer.com... Enough information available to create the chart a specific day and it hung up on me 3 times!! Number of company 's responses etc who has purchased the reviewed product/service and/or confirms a. Would not be able to make my delivery because it is too far that can be redeemed with an order! 2020, my deliveries were not made until after close of business better handling. Posted anonymously by employees be able to make my delivery because it is too far set up resolved. 'S day, my deliveries were not made until after close of business 2350082 is subjective... Driver could n't find the address. have a refund your customers today and know! Are mostly dissatisfied CANT even OFFER DECENT customer service that concerns me!!!. Delivery because it is too far is customer SATISFACTION.I paid $ 50 for a supervisor, and more them! So we declined the first time we called the corporate office offered a $ 6.00 credit another... Was being sent to Melissa Kedron 2962 Dutch Hollow Rd Strykersville NY 19145 you. Calling the store to verify my order was received Shipping and delivery, refund,.. Complaints should be directed to their team directly continued to interrupt my husband it too. 1092 in Irving, Texas first opened in December 2009 street ) 2 ) the! My account they offered me a coupon to come back to them and then at check out our article...

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